Student Technology Assistance

 NOTE:  If you require additional assistance outside of a password reset, please complete the Student Technology Help Desk Ticket below.   Requests are handled within 48 hours during normal business hours.

Submit a Student Technology Help Desk Ticket

ProctorU is a company Thomas University contracts with to take student examinations.To use ProctorU, you will need a computer with a webcam, microphone, a quiet space, and identification (example: driver’s license).

You will need to schedule your exam within the allotted time provided by your professor to avoid paying a fee for scheduling late.

To contact ProctorU call: 855-772-8678 or visit their website: http://www.proctoru.com/

Below are some helpful videos on how to use ProctorU.

Creating a ProctorU Student Account

Scheduling Assessments on ProctorU’s Site

You may contact the ProctorU Help Desk at: 205-870-8122 or email them at help@proctoru.com

The library’s two computer labs are designed to accommodate multiple users in an open environment. This setup does not conform to certain requirements established by ProctorU. However, a study room is available for students with a laptop wishing to take the ProctorU test. This room may be booked in advance.