Call Center Agent
Post Published On:Requirements
• Must be able to speak fluent Spanish.
• This position requires critical thinking
• Strong computer (MS Office & Outlook) and internet skills
• Professionalism, strong written and verbal communication skills, and great customer service demeanor
Description
• Answer inbound phone calls from customers interested in purchasing hunting or fishing licenses
• Reply to basic inquiries about wildlife regulation while navigating the state agency website
• Process license/permit sales for phone customers following issuance procedures
• Provide callers with website navigational support and basic troubleshooting
• Provide Point of Sale agent callers with basic hardware and application trouble-shooting including internet connectivity, password resets, technical site errors, and more
• Assist with license document mailing
To Apply:
Apply on line www.brandtinfo.com
Brandt Information Services, Oak Street
Thomasville, GA 31792 850-577-4900
Jay Pompey, jay.pompey@brandtinfo.com,
